Inclusive Experiences and Technology at Amazon

Amazon's commitment to customers, employees, and communities

From the first book we delivered in 1995 to today’s tech advances we once only imagined, Amazon delivers inclusive experiences and technology to customers around the world. Together, our employees harness the power of our differences to build a brighter future for each other, our customers, and the community.

Commitment to customers

From deliveries at the front door to satellites in space, Amazon drives inventive and accessible solutions that serve customers around the world. In everything we do, we start with our customers, building devices and services for our broad customer base.
Read more

Amazon's Fire TV expands Audio Streaming for Hearing Aids to Cochlear implants
Amazon's Fire TV expands Audio Streaming for Hearing Aids to Cochlear implants
Amazon and Cochlear collaborate to pioneer a solution that brings delight to the TV watching experience for people globally who use hearing implants.
How Amazon is supporting small businesses
How Amazon is supporting small businesses
Amazon is providing opportunity, tools, and services to help selling partners and small businesses reach hundreds of millions of customers around the world.
Amazon MGM Studios joins the Entertainment Industry College Outreach Program
Amazon MGM Studios joins the Entertainment Industry College Outreach Program
Making inclusive choices behind the camera and in the boardroom ensures we are delivering meaningful, authentic content to our customers around the world.

Commitment to employees

We appreciate that our 1.4 million team members reflect the world’s diversity. In our global fulfillment centers and offices, we foster a respectful workplace culture where people can be productive. Across Amazon, we have adopted a more integrated approach in our end-to-end talent strategies, and our teams leverage their expertise to advance the employee experience through technology.
Read more

I lead Amazon’s Emerging Talent Pipelines—here’s why apprenticeships and on-the-job training programs work
I lead Amazon’s Emerging Talent Pipelines—here’s why apprenticeships and on-the-job training programs work
As part of Amazon’s various skills training programs, Amazon offers employees paid opportunities to learn new skills and get on-the-job training via apprenticeships.
Amazon surpasses its goal to hire 100,000 veterans and military spouses
Amazon surpasses its goal to hire 100,000 veterans and military spouses
In 2021, we pledged to hire 100,000 veterans and military spouses worldwide by 2024, and in January 2024 we exceeded that goal.
I’m an HR executive at Amazon. These are 5 lessons I’ve learned about leading successful, inclusive teams.
I’m an HR executive at Amazon. These are 5 lessons I’ve learned about leading successful, inclusive teams.
From the football field to the leadership team, Vice President of People Experience & Technology, J. Ofori Agboka, shares experiences that helped him grow as an inclusive leader.

Commitment to communities

With our size, speed, and innovative culture, we drive change on a global scale. We think big and take bold, deliberate action. Through our work and touch points in neighborhoods around the world, Amazon leads the way in using science and data to help achieve a more equitable society for the future.
Read more