Amazon is building practical AI that works—from agentic assistants and foundation models to the research infrastructure powering the next generation of customer experiences.
Across Amazon, we’ve been developing and deploying state-of-the-art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Amazon research ships. Our scientists and engineers work across AI, robotics, quantum computing, and cloud infrastructure—turning scientific breakthroughs into customer experiences used by hundreds of millions of people worldwide.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services.
Building AI responsibly is foundational to how we operate. Our approach is grounded in a core leadership principle—success and scale bring broad responsibility—and reflected in the frameworks, tools, and practices we apply across every AI-powered experience we build.
Latest AI news
Agentic AI systems reason continuously and make real-time decisions—a fundamental shift that requires different infrastructure than traditional AI training.
The deal helps power the agentic workloads behind Meta’s AI efforts.
Powered by generative AI, the smarter, more conversational Alexa can complete tasks from start to finish—and is genuinely Spanish.
Amazon's first Trustworthy Shopping Experience Report shares new details on how we protect customers, brands, and selling partners across our global store.
