Amazon’s approach to providing customers low prices every day

Low prices matter to customers—they always have and they always will. From the beginning, Amazon has obsessed over offering customers low prices across our wide selection of products, with fast, reliable delivery. Decades later, this hasn’t changed. We strive to offer Earth’s largest selection with fast, reliable delivery, and work hard to keep prices low across our store. We know that people have many options for where to shop, and consistently low prices earn customer trust and keep them coming back.

In the Amazon store, we offer a wide selection from both Amazon retail and independent sellers. By having independent sellers in our store, we increase selection and price competition for customers. When it comes to pricing, we do the work to compare and match Amazon’s retail prices to competing physical and online competitors’ stores to keep our prices low. Independent sellers set their own prices—and Amazon offers optional tools to support them in offering competitive, low prices.

Together, this means that our customers can trust that they will find low, competitive prices, and they save time and money shopping in our store. We’ve worked hard for more than 25 years to set the standard for providing wide selection, fast delivery, and low prices across millions of products globally. We’re proud that our continued innovation encourages other retailers to improve the price, selection, and value they offer, which, ultimately, is a win for all customers.

As part of our commitment to maintaining customer trust and helping our selling partners grow their businesses over the long run, we evaluate all competing Amazon retail and independent seller offers on a specific product and strive to highlight the offer that we think customers would choose if they compared all offers in detail—including those with low, competitive prices. We do not highlight offers when we learn that another competitor’s store offers that product for less, but it remains available for purchase in case customers still want to buy it in our store. As a result, the vast majority of the millions of highlighted offers are priced as well or better than at competing stores.

Third-party analysis confirms Amazon consistently delivers low prices. For eight consecutive years, an independent study from Profitero found that Amazon offers the lowest online prices among all major U.S. retailers, with prices that were an average of 14% less expensive than competitors’ in 2024. The study found that Amazon offers the lowest prices across all 15 product categories analyzed. We’re proud of this—and will never stop working hard to compare and match low prices to competitors’, making Amazon the place customers think of for low prices.

In addition to Amazon’s everyday low prices, we aim to delight customers with more ways to save time and money. Prime members enjoy added savings and convenience with fast, free delivery of packages reaching their doorsteps at record speeds, and exclusive deal events like Prime Day and Prime Big Deals Day. Prime is better value than ever, offering members more than 300 million items at low prices with fast, free shipping and tens of millions of the most popular items with free Same-Day or One-Day Delivery—as well as a range of other shopping and entertainment benefits.

Selection, value, and convenience are our enduring customer experience tenets. We’ll never stop innovating to offer all customers a world-class shopping experience and low prices every day.

Amazon’s approach to providing customers low prices every day

Amazon is the lowest-priced U.S. retailer for the seventh year in a row, according to Profitero study