Live from Delivering the Future
- Amazon to deploy 1,000 electric delivery vans with Vision-Assisted Package Retrieval by early 2025.
- Amazon’s newest fulfillment center in Shreveport, Louisiana, is powered by AI and 10 times more robotics to reimagine logistics as well as benefit employees and customers. Here are 18 photos.
- We’re bringing together the best of Whole Foods Market, Amazon Fresh, and Amazon.com with more selection and savings—especially for Prime members.
- Amazon Pharmacy is accelerating its rollout of new pharmacies, offering fast, free delivery of prescription medications in 20 more U.S. cities next year.
- Across the globe, we continue to find ways to reduce our packaging, while making the materials we use easier to recycle. Here’s a look at our progress so far.
Amazon has upskilled over 700,000 employees globally through prepaid education and training programsAmazon is enhancing its Career Choice education program globally and launching new robotics apprenticeships in the U.S.- New AI technology will make the world's largest fleet of industrial mobile robots smarter and more efficient.
- Get an inside look at our innovation center in Dortmund, Germany, where we’re introducing a slew of robotics innovations to help make safe and accurate deliveries.
- Built on advances in robotics, engineering, and physical AI, Vulcan is making our workers’ jobs easier and safer while moving orders more efficiently.
- This technology, which derives from Amazon’s Vision-Assisted Package Retrieval (VAPR) system for delivery vans, uses visual cues to help employees identify the packages during the sorting process.
Executive bios
Douglas J. Herrington, CEO, Worldwide Amazon Stores
Doug Herrington has served as CEO of Worldwide Amazon Stores since July 2022, where he oversees Amazon’s global retail operations, online and mobile shopping, fulfillment, Prime, Amazon Grocery, Amazon Business, and Amazon Health Services. Doug joined Amazon in 2005 to launch its consumables business and was named Senior Vice President of North America Consumer in 2015. He has led the development of several key services, including Subscribe and Save, Amazon Fresh, and Buy with Prime. Before Amazon, Doug was the founder and CEO of KeepMedia and held leadership roles at Webvan, an early online grocery retailer. He earned his BA in Economics from Princeton University and an MBA from Harvard Business School.
Tye Brady, Chief Technologist, Amazon Robotics
Tye Brady leads Amazon’s Robotics division as Chief Technologist, guiding innovation in automation and advanced technology. With more than 30 years of experience in robotics, autonomous vehicles, and system design, Tye has been instrumental in expanding Amazon’s robotics capabilities. Before joining Amazon, he spent 15 years at Draper Laboratory, where he led technical projects in robotics and spacecraft engineering. Tye holds a Master’s degree in Aeronautics and Astronautics Engineering from MIT and a Bachelor’s degree in Aerospace Engineering from Boston University. He is also a founding partner of MassRobotics, a non-profit supporting the growth of the robotics industry.
Jamil Ghani, Vice President, Worldwide Prime
Jamil Ghani leads Amazon Prime globally, overseeing product, technology, marketing, decision science, operations, and finance teams that drive the membership’s growth and success. Under his leadership, Prime membership has tripled, and per-member spending has doubled, with new benefits added across categories such as healthcare, grocery, and food delivery. Before joining Amazon in 2017, Jamil was Senior Vice President of Enterprise Strategy, Digital & Innovation at Target, where he played a key role in revitalizing Target.com and launching new customer experiences. Jamil also held leadership roles at The Walt Disney Company, General Mills, and The Boston Consulting Group. He holds a BA in Economics and Computer Science from Harvard College and an MBA from Harvard Business School, where he was named a Baker Scholar.
Trent Green, CEO, One Medical
Trent Green serves as the CEO of One Medical, overseeing the company’s primary care offices, virtual care, and administrative services. Previously, Trent was the Chief Operations Officer at One Medical, leading care delivery across multiple channels. With over 25 years of healthcare experience, Trent began his career at the Mayo Clinic and has held senior leadership roles, including Senior Vice President and COO at Legacy Health, where he managed operations for six hospitals and more than 70 clinics. He also spent a decade as a management consultant at Tiber Group/Navigant Consulting. Trent holds a Master of Healthcare Administration and an MBA from the University of Minnesota. In 2024, he was recognized as one of TIME100’s most influential figures in global health.
Kara Hurst, Chief Sustainability Officer
Kara Hurst leads Amazon’s sustainability efforts, overseeing the company’s initiatives on environmental sustainability and social responsibility. Under her leadership, Amazon announced its commitment to be net-zero carbon by 2040 and co-founded The Climate Pledge, which now has over 525 signatories. Before joining Amazon, Kara was CEO of The Sustainability Consortium and served as Vice President at BSR, where she led global partnerships and built sustainability programs for businesses. Kara holds a BA from Barnard College of Columbia University and a Master’s in Public Policy from the University of California, Berkeley.
Udit Madan, Vice President, Worldwide Operations
Udit Madan leads Amazon’s Worldwide Operations, overseeing fulfillment, transportation, and last-mile delivery operations. Udit joined Amazon in 2008 as a Software Development Engineer, building technology to automate and scale the company’s fulfillment network. Over the years, he has led numerous R&D initiatives, introducing robotics and automated control systems. In 2015, he transitioned to the Last Mile Technology team, where he developed key programs for Amazon’s delivery services. Udit also played a crucial role in Amazon’s COVID-19 operations response. He earned degrees in Computer Science and Economics from the University of Texas and was born and raised in India before moving to the U.S. in 2004.
Hannah McClellan, Vice President, Operations, Product & Technology, Amazon Pharmacy
Hannah McClellan leads the operations, product, and technology teams for Amazon Pharmacy, driving logistics and innovation to enhance the pharmacy experience for customers. With 14 years at Amazon, Hannah has held leadership roles across various departments, including Consumer Retail and Amazon Operations. She was previously Chief of Staff to the CEO of Worldwide Stores, where she gained valuable executive experience that has shaped her current role. Hannah’s early career focused on leading initiatives for Movies & TV, Amazon Fresh, and Subscribe & Save. She holds a Bachelor’s degree in Systems & Industrial Engineering from the University of Virginia and dual master’s degrees from MIT in Systems Engineering and Business Administration.
Dharmesh M. Mehta, Vice President, Worldwide Selling Partner Services
Dharmesh Mehta leads Amazon’s Worldwide Selling Partner Services, overseeing Amazon’s worldwide seller business, including our global selling partner experiences and programs to ensure a trustworthy shopping and selling experience. Dharmesh joined Amazon in 2013, and has held a variety of key leadership roles within the organization before moving into his current role in 2022. Prior to Amazon, he had worked at Microsoft, founded his own startup, and was a consultant at Bain & Company. Dharmesh holds multiple undergraduate degrees and a Masters of Electrical Engineering and Computer Science from MIT, and an MBA from Harvard Business School.
Rajiv Mehta, Vice President, Search and Conversational Shopping
Rajiv Mehta leads Amazon’s Search and Conversational Shopping (Rufus) teams, driving advancements that help customers find products, answer shopping questions, and navigate the platform more effectively. Previously, Rajiv led Alexa Shopping, overseeing key features like Shopping Q&A and grocery shopping while managing teams in design, econometrics, and marketing. Rajiv also played a key role in launching Kindle Content and Amazon Devices in India, including FireTV and Echo. Before Amazon, he served as SVP of Customer Operations at Samsung Electronics America, managing operations and customer service for over 7,000 employees. He holds a Bachelor of Science in Finance from the University of Florida.
Vikram Pathania, Principal Economist
Vikram Pathania is a Principal Economist on Amazon’s Stores Economics & Science team, where he leads research and projects that inform Amazon’s public policy, workplace strategies, and operational decisions. With over two decades of experience, Vikram’s expertise spans applied microeconomics and econometrics. His research, published in top academic journals, has shaped key discussions on consumer lending biases and the economic impacts of Amazon’s facilities. Vikram holds a Ph.D. in Economics from the University of California, Berkeley, and has taught at the London School of Economics and the University of Sussex. His professional experience also includes roles at the World Bank, the World Health Organization, and in litigation consulting.
Ryan Redington, General Manager, Amazon Music
Ryan Redington oversees all aspects of Amazon Music, including strategy, product development, licensing, marketing, and industry relations. He has led the service’s growth into one of the world’s leading audio streaming platforms. Prior to becoming General Manager, Ryan was Vice President of Music Industry, where he led partnerships with artists and labels. Ryan started his Amazon career in the Prime Video division before moving to Amazon Music, where he initially managed the physical music category. Ryan sits on the boards of the Academy of Country Music and the Country Music Association. He holds a BS in Industrial Engineering and a minor in Business Administration from the University of Iowa.
Sarah Rhoads, Vice President, Workplace Health and Safety
Sarah Rhoads oversees Amazon’s global health and safety programs, managing a team of over 9,000 professionals dedicated to the well-being of more than 1 million employees. Sarah joined Amazon in 2011 as an Operations Manager and has since held various leadership roles, including Director of Amazon Air. In her role at Amazon Air, she built the company’s air-haul network from scratch, growing it into a global operation with nearly 100 aircraft. A former U.S. Navy fighter pilot, Sarah flew F/A-18 jets and completed over 250 carrier landings. She holds a BS in Mechanical Engineering from the U.S. Naval Academy and a Master’s in National Security and Strategic Studies from the U.S. Naval War College.
Lexie Spiro, Director, Research & Design, Amazon Transportation
Lexie Spiro leads Amazon’s Transportation Research & Design team, responsible for creating innovative delivery experiences and developing tools for associates, operations managers, and delivery partners. Since joining Amazon in 2021, Lexie has focused on designing efficient, sustainable systems to support Amazon’s rapid delivery network. Prior to Amazon, Lexie spent nearly 15 years designing public safety solutions for Motorola, working on enterprise-grade, mission-critical projects. He holds a degree in Industrial Design from Syracuse University.
Holly Sullivan, Vice President, Worldwide Economic Development
Holly Sullivan leads Amazon’s global economic development strategy, helping to drive expansion initiatives such as Amazon’s second headquarters in Arlington, VA, which created 25,000 jobs, and the establishment of Amazon’s Nashville hub. Holly has over 20 years of experience in economic development, having previously served as CEO of the Montgomery Business Development Corporation. She also spearheaded the growth of Amazon’s 18 North American Tech Hubs, creating more than 50,000 jobs in tech and corporate roles. Holly holds a Bachelor of Arts and a Master of Science in Urban and Regional Planning from the University of Tennessee. She has been recognized by various industry groups, including being named to the Power 100 by the Commercial Observer in 2022.
Anand Varadarajan, Vice President, Product and Technology, Worldwide Grocery Stores
Anand Varadarajan leads the technology and product teams for Amazon’s Worldwide Grocery Stores. Since joining Amazon in 2007 as a Technical Program Manager, he has held leadership roles across various divisions, including Selling Partner Services, Fulfillment by Amazon, Global Selling, and Private Brands. Prior to Amazon, Anand worked at a Seattle-based startup that was acquired by Motorola and held software engineering roles at Oracle and several startups. He holds a Bachelor’s in Civil Engineering from the Indian Institute of Technology, Madras, a Master’s in Civil Engineering from Purdue University, and a Master’s in Computer Science from the University of Washington.
Here's a look inside Amazon's next generation fulfillment center
Delivering the Future 2024 Fact Sheet
Learn about Amazon's economic and community impact in the Nashville metro region
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